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Website Terms of Use

This page provides information about who we are and the legal terms and conditions that may apply to your use of Giftcart.com and any product or service you order from us.

Giftcart.com may change these terms and conditions of use at any time, without prior notice. If you access or use the website after Giftcart.com posts a change, you accept that change. If you do not accept the change, please do not access or use the website. You should check these terms and conditions of use periodically. This document is generated from the computer and does not require a signature, and refers to the Indian Information Act 2000.

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Cancellation

In the event of non-delivery of items due to incomplete/wrong address or continuous unavailability of person at the shipping address to receive the items from carrier, the order will be cancelled automatically and the two way carrier service and handling charges will be deducted from your card payment, and the balance shall either be refunded or given as a Cart credit at the sole discretion of Giftcart.com.

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Orders & Shipping

How do I check the status of my order?

You will receive an email from Giftcart.com to confirm that we have received your order. You may also check the order status on your “My Account” pages on the website. If you are unable to view the status of your order, please feel free to contact the Customer Service Centre.

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Payments

What are the various modes of payment that Giftcart.com accepts?

Giftcart.com accepts payment by Master/Visa Credit cards, Debit cards and Net Banking from most of the banks in India.

We accept Cash On Demand (COD) payments against deliveries provided the billing and shipping address is the same, and the person ordering and the person receiving the shipment is the same. We do not accept COD Terms for amounts higher than Rs 15,000 per each order for each customer in one cycle. We do not accept COD Terms if the item shipped is a gift item and if the item shipped requires a wrapper. We do not accept COD Terms for all the personal and custom made-to-order products such as Apparel, Flowers & Food items and special import orders. We do not accept COD Terms from a person who has refused a shipment in the last one year.

We accept Gratify e-Giftcards and Giftcart Vouchers online. Please note that we do not accept cheques, pay orders or demand drafts as a method of payment for retail business. We also do not accept American Express and PayPal payments as of now.

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Privacy Policy

Welcome to Giftcart! This entire document known as Privacy Policy is intended to explain what types of information we collect about you through multiple channels such as email, web, chat, SMS, Interactive Voice Response (IVR), phone calls, mobile, social media networks or other types of campaigns including any online event or web activity and how we use & share that information. One section of this privacy policy also addresses what happens to information we collect on Giftcart.com or through our Advertising & Alliance Promotion Network (AAPN) pages including but not limited to- social media sites, such as Facebook, Twitter, YouTube, Digg.com, Google+ besides several others ("Social Media Pages").

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General Terms and Conditions of Sale & Service

The General Terms and Conditions of Sale & Service (the "General Terms") apply to any purchase order you place through the Giftcart Ecommerce Private Limited's website at www.giftcart.com (the "website").

You must read these General Terms and Conditions of Sale & Service carefully. By placing an order through the website, you confirm that you have read, understood and agree to these General Terms in their entirety. If you do not agree to these General Terms in their entirety, you must not order any product or service through the website. It is deemed that you have read these General Terms and accepted them if we receive any purchase order from you through Giftcart.com. The General Terms are applicable throughout the order cycle management starting from ordering, payment, shipping, delivery, refunds or returns, cancellations or Cart credits to customer service.

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Additional Terms and Conditions of Sale & Service

These terms and conditions apply to any order which you place through the Giftcart Ecommerce Private Limited's website at www.giftcart.com (the "website") for the products specifically listed below and apply in addition to our General Terms and Conditions of Sale & Service (The "Additional Terms").

The Additional Terms may be shown on product or service pages and product or service shopping cart or checkout pages along with the product/service description. As a customer, we advise you to ensure that you comply with these "Additional Terms" before completing a transaction.

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