Privacy Policy

Welcome to Giftcart! This entire document known as Privacy Policy is intended to explain what types of information we collect about you through multiple channels such as email, web, chat, SMS, Interactive Voice Response (IVR), phone calls, mobile, social media networks or other types of campaigns including any online event or web activity and how we use & share that information. One section of this privacy policy also addresses what happens to information we collect on Giftcart.com or through our Advertising & Alliance Promotion Network (AAPN) pages including but not limited to- social media sites, such as Facebook, Twitter, YouTube, Digg.com, Google+ besides several others ("Social Media Pages").

This Privacy Policy applies only to the information collected digitally or online by Giftcart and affiliates or through our Social Media Pages.

WHAT TYPE OF INFORMATION DOES GIFTCART COLLECT ON PAGES IT HAS ON SOCIAL MEDIA SITES?

Personal information may be collected directly by Giftcart through Social Media Pages and may also be collected by the social media site hosting Giftcart Social Media Page.

Personal Information collected directly by Giftcart: Personal information collected directly by Giftcart on its Social Media Pages will include the type of information addressed under "Collection of Personal Information" above. Examples of how personal information may be directly collected on Giftcart Social Media Pages include providing information through an application or form which has a link to this Privacy Policy. We will use and share the information we collect on our Social Media Pages in the manner specified below in "HOW DOES GIFTCART.COM USE THE INFORMATION COLLECTED DIGITALLY OR ONLINE?" and in "WHAT INFORMATION DOES GIFTCART.COM SHARE WITH THIRD PARTIES?"

Personal Information collected by the social media sites: This Privacy Policy does not substitute or replace the privacy and security practices of the social media sites on which Giftcart has Social Media Pages or the Advertising & Alliance Promotion Network (AAPN) that has carried Giftcart.com content or links. Please review privacy policies and terms of service on the social media sites and AAPN if you have any questions about their privacy or security practices.

The social media sites where Giftcart has its Social Media Pages may provide aggregate information and analysis to Giftcart about visitors' use of our Social Media Pages. This allows us to better understand and analyse our user growth, general demographic information about the users of our Social Media Pages, and interaction with the content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and the use of our content.

HOW DOES GIFTCART.COM USE THE INFORMATION COLLECTED DIGITALLY OR ONLINE?

Giftcart.com uses the information you provide to:

  • deliver products that you have ordered,
  • contact you or the product recipient(s) in the event of order delay or difficulty,
  • deliver information through the various communication channels you have provided to us about our products or website, including adding you to our e-mail list or to our customer phone and mail marketing list when you register for an account or make a purchase
  • send information about events, surveys, promotions, specific offers and possibly contests to you,
  • tailor your experience on our website to your interests,
  • develop our products, services, and website, and
  • respond to your inquiries and improve your overall experience

If you have set up an account at this site, you may save personal information in that account, such as your name and shipping information, and we will access this saved information to make your shopping quicker and easier. We require you to create and/or access your account to use various services on the website, such as your order history, loyalty credits, gift registry and Wish List. Because you must create or access your account prior to using these services, it is possible that we could associate you with the information you provide through these services.

We will use the information you provide in a career profile, including in your resume, to assist in your goal of becoming an associate with Giftcart and, if hired, we will use the information submitted for employment and business-related purposes./p>

With respect to Giftcart emails and text messages, you will receive exclusive information about special offers, media events, new products and much more. If at any time you would like to stop future delivery of Giftcart emails and text messages, please follow the removal instructions such as "unsubscribe" located at the end of each message. Please note, however, that your request not to receive email information will not preclude us from contacting you by email or otherwise regarding questions we have about your purchase and other operational emails, such as shipping information. However, Giftcart will not be able to send information through phone if you have subscribed to any "Do Not Disturb" (DND) services.

Giftcart uses the information collected on its Social Media Pages or through AAPN to send communications regarding our products, services, promotions, to respond to your inquiries, to conduct surveys, sweepstakes or contests, to analyse your activity on our Social Media Pages and to develop our products and services.

WHAT INFORMATION DOES GIFTCART.COM SHARE WITH THIRD PARTIES?

We may use third party vendors to help us provide services to you, such as monitoring site activity, hosting the website, assisting us with our contact center operations or working on Social Media Pages, providing promotional strategy, processing orders, running promotions and events and surveys, maintaining our database, providing store locator services, processing employment applications, and administering and monitoring emails, phone calls and text messages.

Giftcart.com does not sell your data; however, we may make names and addresses that are collected online available to our Advertising & Alliance Promotion Network (AAPN). If you do not wish to have your name and address shared with AAPN (other than third parties who provide services to Giftcart.com), please unsubscribe from our "Subcription center". Our subscription center may take approximately 30 days to completely remove your subscription services from AAPN.

When you send an email from Giftcart.com to a friend, we will send your selected recipient your email address, message, and your selected outfit or item(s). We may include an opportunity for the recipient to sign up to receive promotional materials from Giftcart.com.

There is a possibility that Giftcart.com could merge with, acquire, or be acquired by another business entity, or be involved in a corporate reorganization or other change of control. If such an event occurs, some or all of the personal information collected about you could be shared with this entity, and may also be retained by Giftcart.com.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the website or the public.

VISITORS FROM OUTSIDE OF INDIA

If you are visiting Giftcart.com from a location outside of India, your connection will be through and to servers located in India. All information you provide to Giftcart.com will be maintained in web servers and/or internal systems located within India. With respect to the personal information you provide to Giftcart on its Social Media Pages, or through AAPN, once received from the social media sites/AAPN, it is maintained and processed by us on servers and internal systems located in India.
COOKIES

Giftcart.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your web browser on your computer. Cookies are typically stored on your computer's hard drive and are used by Giftcart.com to help track clicks and pass information as you go through the pages within our website. We may also use cookies to tell us whether Giftcart.com has been previously visited by you or someone using your computer, what products you may have viewed or added to your shopping cart, and to assist in the administration of your use of features and programs on our site.

We may use cookies and a technology known as clear GIFs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized experience.

Some of the cookies we use may be "Flash" cookies or Adobe® cookies. You can control Flash cookies; these are similar to traditional cookies, but reside in Adobe Flash Player rather than your browser and thus will not be affected by any browser setting changes you make. You can remove Flash cookies by going to http://www.adobe.com/support/documentation/en/flashplayer/help/ and following the instructions on those pages of adobe.com.

We may elect to use third party advertising companies to serve our advertisements and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit Giftcart.com. These companies may use information (including your name, address, e-mail address and telephone number) about your choice to visit and your visits to our site and other websites to provide advertisements about Giftcart's products and services on this and other websites. These companies may also provide information to us which we would use to gauge the effectiveness of the advertisements they place about our products and services and for marketing or online promotion purposes.

Advertisements displayed to you on our websites and elsewhere on the Web may be customized to your interests and preferences, based on information learned about you as you use our websites, products and the Web in general. Sometimes, these ads may contain small graphics with "tags" in them. These tags tell us how many people respond to our ads. They do not identify you personally. If you do not want to participate in this, you can always unsubscribe or clear the cookies.

We will use a program that will place cookies on your computer to collect information on our behalf. The information that will be collected through these cookies will educate us on things such as search engine referral, IP address, how you navigate around our site, traffic driven by banner ads, responses to e-mail, unique visitor identification and product browsing. We will use this information and analysis to assist us in better understanding the interests of visitors to our website and to better serve those interests, including providing e-mails aimed at the interests you expressed on our site. Through the use of privacy settings on your browser, it is possible (depending on the browser version) to block the cookies. Some parts of the website may not operate correctly if you disable the cookies, and you may not be able to take advantage of some of the website's features.


UPDATING YOUR PERSONAL INFORMATION

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your Giftcart.com Account by logging in. Often, an email from our Audit department will request you to keep your records up to date and current in order to serve you better.

PRIVACY OF CHILDREN/MINORS ON OUR WEB SITE

To ensure compliance with the prevailing laws, Giftcart.com does not knowingly collect or maintain information provided by children/minors under the age of 18.

LINKS TO OTHER WEB SITES AND SERVICES

For your convenience, Giftcart.com website may contain direct or indirect access to other websites to promote products/services of other companies using video and image links. Giftcart.com is not responsible for the privacy practices, advertising, products or the content of such websites. Links that appear on Giftcart.com should not necessarily be deemed to imply that Giftcart.com endorses or has any affiliation with the linked websites. We encourage you to review the separate privacy policies of each site you visit.

ENDORSEMENT OF CONTENT ON SOCIAL MEDIA NETWORKS

Giftcart.com endorses content in its original form only if it is published by Giftcart or Giftcart.com bona fide employees on the specific list of social media websites in which Giftcart.com has a genuinely created account. Giftcart does not recognize the content published by you or third parties on the unauthorized pseudo sites and social media pages not created by Giftcart.com management. Giftcart honours your personal requests, service related enquiries, feedback only through those authorized Social Media Channels created and run by Giftcart.com and using your genuine account as shared by you in your profile settings.

EMAILS OR TEXT MESSAGES FROM OTHER WEBSITES

It may appear that some of the emails or text messages coming from Giftcart.com ask you for your personal information including passwords and credit card information. Please note Giftcart.com will never ask for your personal information through phone or emails, thus we advise you NOT to fall prey to these unauthenticated communications.

UPDATES TO PRIVACY POLICY

As Giftcart.com continues to offer visitors new and different types of content and services, Giftcart.com may modify its information collection, use or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy.

SECURITY STATEMENT

Giftcart.com has imposed confidentiality obligations on its service providers that include Advertising & Alliance Promotion Network (AAPN) who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website

While we implement the above security measures for this website, you should be aware that 100% security is not always possible due to your own network and Personal Computer security or other factors beyond the control of Giftcart.


MORE ABOUT WEB SECURITY

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. This is to ensure that all the critical data during the shopping is placed on the security layer.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session, for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private, and keep changing them frequently. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is the best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to 'My Account' and clicking 'Change name, email or password',
  • Avoid using the same password for multiple online accounts.

SPOOF / PHISHING / FALSE MAILS

Giftcart will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Giftcart.com asking you to do so, please ignore it and do not respond. Sometimes, the email contains links to a website that looks like Giftcart.com but isn't controlled by us. The website may ask you for your Giftcart username and password or try to install unwanted software on your computer in an attempt to steal your personal information or access your computer. Please be aware of "malware", phishing or spoofed mails, and other suspicious emails.

QUESTIONS OR CONCERNS

For any questions related to the privacy policy published here on Giftcart.com which has links to affiliate sites or AAPN & Social Media Pages, please write to us at:

Giftcart Ecommerce Pvt Ltd
2nd Floor, 416, A BLOCK, ROAD NO-4,
LANE NO-10 Mahipalpur
New Delhi-110037 India

This privacy policy is effective September 2015