Welcome you to our support portal
Frequently Asked Questions
- What happens if the order is placed after the cut-off time?If the order is placed after the cut off time, you will receive the order next business day.
- When and how can I cancel an order?Within 24 hours of placing your order you are able to cancel it by calling our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) or emailing us at email@example.com, provided that the order has not been shipped. After 24 hours we will not be able to cancel your order. Once ... Read more
- How do I know my order has been confirmed?When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. ... Read more
- How do I check the current status of my orders?When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. ... Read more
- How can I become a vendor with Giftcart.com?If you would like to become a vendor with Giftcart.com please register your interest here. Our business team will get back to you with a response once they have reviewed your application.
- Spoof/ Phishing/ False MailsGiftcart will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Giftcart.com asking you to do so, please ignore it and do not respond. Sometimes, the email contains links to a website that looks like Giftcart.com but isn't ... Read more
- More about Web SecurityWe use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. This is to ensure that all the critical data during the shopping is placed on the security layer.However, please note that whilst we ... Read more
- Security Statement.Giftcart.com has imposed confidentiality obligations on its service providers that include Advertising & Alliance Promotion Network (AAPN) who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website.While we ... Read more
- Emails or Text Messages from other Websites.It may appear that some of the emails or text messages coming from Giftcart.com ask you for your personal information including passwords and credit card information. Please note Giftcart.com will never ask for your personal information through phone or emails, thus we advise you NOT to fall prey to these unauthenticated ... Read more
- Endorsement of Content on Social Media NetworksGiftcart.com endorses content in its original form only if it is published by Giftcart or Giftcart.com bona fide employees on the specific list of social media websites in which Giftcart.com has a genuinely created account. Giftcart does not recognize the content published by you or third parties on the unauthorized pseudo ... Read more
- Privacy of Children/Minors on our Website.To ensure compliance with the prevailing laws, Giftcart.com does not knowingly collect or maintain information provided by children/minors under the age of 18.